No more do you need to recruit salespeople who will bring “a book of business,” or “hunt,” or even “smile and dial.”
Due to the proliferation of social media marketing, prospecting is not as necessary.
You may have heard the phrase “cold calling is dead,” and it absolutely is (I know there is a salesperson/business owner/consultant out there rejoicing!). Why call somebody you don’t know* if you could have a bottomless supply of people to talk to who have (technically) filled out the dream form on your website – i.e. full name, all areas of interest, decision maker, what they admit they need help with, etc. We’re talking about leads who are asking for demonstrations and have given all the key indicators for a close. This happens everyday for all types of companies and businesses because, leveraged correctly, Internet technologies available on the market help build a river from many small streams of people you have attracted. Running this kind of marketing and sales system is a fraction of the cost you could pay a salesperson to “hunt”.
Assuming you hire salespeople correctly, if you provide the quality leads available you can scale down your sales team so it consists of nothing but closers (“coffee is for closers!”). These “closers” are people who are good at walking people through to a decision. Somebody patient. A nurturing salesperson. A listener.
Finding the right one is the only thing you have to do now.
* Yes, I did a TON of cold calling in my day Photo by DSC1597
Very interesting approach. In my training I am a strong advocate of “targeting” specific prospects within an industry that matches the strengths of the vendor’s company. Now that may seem obvious, and it is, but it surprising how many sales organizations are still trying to be successful using the numbers game and dialing for dollars. Quality leads that are generated by internet technologies cut back on the precall reasearch which in turn provides more direct customer time. The need for a larger sales staff would be necessary to handle increased opportunities, not to generate those opportunities. The cost savings associated with internet technology would very easily be recovered with increased revenue and lower overhead.