Archive for Life in a Start-Up

How to Get the NDA Signed

An NDA can go a long way in protecting your intellectual property, and it is important to have your potential partners, vendors and investors agree to execute one prior to doing business if you have something worth protecting. When I first started pitching Talus’ health care exchange concept, getting an NDA signed by the 800 lb. gorilla Wall Street companies or investment firm used to seem like such a big deal. We were told by other startups, and even our advisors, that the companies we were approaching simply would not sign one. And while it is true that some companies have policies that keep them from entering into this agreement, most do not and will agree to sign one after some negotiating. Following is what I’ve learned to get an NDA executed every time.

Build Story Before Mentioning NDA

“What’s in it for me?” is what everybody wants to know. Well, you need to get your audience involved in what you’re doing. Formulate a story that doesn’t go into your IP (intellectual property) until they’ve bought into what you can accomplish for them. Then, when they want to know the secret sauce, you say “I’d be happy to… we just need to get a mutual NDA in place.” So much easier.

Always Add “Mutual”

You have NDA’s and you have Mutual NDA’s. Difference? The company you are talking to is protected too – and it is good to extend to protection to them regardless. By using the word “mutual”, it takes the attention off of you and makes them feel warm because you’re thinking of them… right?!

Blame Your Legal Council

There’s nothing like making somebody else look like the bad guy, especially lawyers. Well, the lawyer gets paid the big bucks for being the bad guy, so tell your contact that your hands are tied unless you get an NDA in place. Look to the floor like an ashamed child and say “sorry, I don’t have a choice.”

Be Prepared to Walk Away

How loyal do you look to your audience if they sense you’d compromise your own IP? Well, if you ask for an NDA and get push-back, you need to be prepared to move on to the next target. It may well be a test. In addition, you shouldn’t be compromising your IP. That is your asset!

Establish Your Professionalism

How eager do you think a major potential partner, vendor or investor will be to do business with you if you’re weak on the very first negotiation? Yes, this is most likely your first negotiation for this potential relationship and doing the negotiation for an NDA is a great way to establish a positive image in their minds about how professional you are. Do it well and get it done!

I stress to you in holding firm and getting what you want. You’re a professional and you have something they need! No need to compromise.

Nothing Like a Custom Suit

NOTE: I admit up front I don’t know how to speak to the women about this topic.
Perhaps the same advice applies!

If you frequently wear a suit, I HIGHLY recommend investing in custom made suits and shirts. I’m not talking about the suits off the rack at Foley’s or Men’s Warehouse where the salesman says they your suite will be ‘custom tailored’. I’m talking about going into a reputable little boutique and going through the process with a professional haberdasher to get every little part of your body measured so that what you get fits perfectly and, most importantly, comfortably.

After you’ve done all the measurements (which stay on file for future purchases), it is time to discuss the type and color of the fabric of the suit. A good haberdasher will ask you good questions about what and who you’ll be talking too (almost sounds like a good salesperson doesn’t it?) and make the proper recommendations. After this you’ll do the same thing for shirts.

What you get is a perfect fitting wardrobe. The cuffs of your suit sleeves are perfectly aligned with the cuffs of your shirt, which is the perfect length of your arms. The shoulders of your suit matches the contours of your shoulders – likewise your back, your stomach, your butt, etc.

Now that you have a nice suit, don’t spoil it with lousy shoes! Invest in some Allen Edmonds or something like that. Pretty comfortable, affordable, and great looking.

Yes it will cost money, but trust me, it is one of the BEST investments I’ve made in myself. I’m so glad I took my friends advice about getting a custom suit. It truly has paid off.

Why Everybody In Your Organization Is a Salesperson

I say it all the time – “LIFE IS SALES” – meaning that all of us is selling something whenever we communicate with somebody. That’s probably no new news to you. However, you’d be surprised by the CEO’s that I know that, in addition to hiring salespeople that can’t and/or won’t sell, hire their executives, customer support people, even their receptionists that have terrible sales skills – and I believe they are leaving tons of money on the table, among other things, because of this mistake!

Am I saying that everybody in your organization needs to be able to prospect, find pain, negotiate contracts/pricing, and close the deal? Well…. yes, but not at the same intensity level as the full-time salesperson. However, every person should be able to gently ask questions to get the real problem and carry that through to a solution, be it a customer, vendor or fellow employee. Every person should have great listening skills to make whoever they are dealing with feel important.  Every person should be keeping their eyes and ears open and looking for ways to help.

Be Patient for Big Company

Last week I submitted a due diligence questionnaire for Talus to a major potential Wall St. partner (can’t disclose the company name yet). I have no doubt that the deal will happen, but when this partnership is consummated, even when a letter of intent is in place, it will launch so many new levels of activity for Talus. It will lead to investment, solidified partnerships for the build-out of the online trading mechanism, etc. It will be an exciting domino effect for everyone involved… including me.

The whole partnership opportunity began in November ’08, although I initiated the first call two and half years ago to the sales department, who then helped me get to the VP of Business Development. We’ve visited them numerous times and have had too many phone calls to count. It has been a slow process, but has it been worth it? If it works out as planned, and we’re almost there, absolutely!

I have to remind myself to be patient for Big Company. I am and have to be prepared for a long sales cycle with Big Company, because often decisions need to be made with the approval of other departments… legal, for instance. However, it is always always my goal to know the process and understand as best as possible what is happening and what is happening next. Unexpected turns and delays happen, so I like to try to understand why and what it looks like, including how long. The more I know these things, the less anxious I will be.

Abundance vs. Scarcity… which do you claim?

You either think there is enough, or not enough… you get to decide!

Abundance vs. Scarcity When you believe in your heart that everything is in abundant supply, and that you and everybody else in this world is entitled to as much as they really want, and that nothing is in short supply, then you start behaving differently.  You start living a life of less worry and actually start attracting LIFE to you.  I’m not just talking about money, but personal happiness, health, relationships… you name it.

On the other hand, when you live with a scarcity mindset, you believe the world and its offerings are finite, and you believe you’re entitled to a little piece and that’s all you’ll ever get.  You’ll tend to be very competitive.  You’ll have a hard time being happy for other people’s success.  You’ll not want to share recognition or profits or credit for success, even when you received help… and when don’t you?  In fact, you’ll tend to not ask for help when needed, furthering your demise.
sales_mind_cd

How to Overcome Scarcity

I used to have a scarcity mentality.  I used to suffer from all the things above and it was a hard rut to get out of.  My sales coach saw that I suffered from scarcity thinking and introduced me to SalesMind – short, subconscious affirmations that help you change your thoughts.  It literally changed me!  If you think you have a scarcity mentality, I recommend you run, don’t walk, to buy SalesMind … I promise it will change the way you think!

SalesMind can also help you with these negative sales scripts you may also have:

  • Low money tolerance
  • Fear of rejection
  • Asking tough questions
  • Talking about money
  • Fear of the phone
  • Fear about asking for the business
  • Low self esteem
  • Need for approval
  • Control emotions

Along these lines I highly recommend reading Killing Sacred Cows: Overcoming the Financial Myths That Are Destroying Your Prosperity .  It is a great book that speaks to these issues.